Please note: due to the high volume of orders and the success of our promotion, order processing may take a little longer than usual.
We are working around the clock to get all orders out as quickly as possible. Thank you for your patience!
General questions
+ What is Taitan Cookware exactly?
Taitan Cookware is a premium cookware brand focused on durable, safe, and long-lasting titanium kitchen products.
Our cookware is designed for people who want to cook without harmful coatings like PFAS or Teflon, while enjoying excellent heat distribution and long-term performance.
Every product is made to withstand daily use and is built with sustainability and quality in mind.
+ Who is Taitan Cookware suitable for?
Taitan Cookware is ideal for:
- Home cooks who want safe, chemical-free cookware
- People who want a long-lasting alternative to non-stick pans
- Anyone looking to reduce waste and avoid replacing pans every few years
- Cooking enthusiasts who value quality, durability, and performance
Whether you cook occasionally or daily, Taitan is designed to grow with your kitchen.
Product & usage
+ Why choose titanium over traditional kitchen materials such as plastic, wood, or non-stick coatings?
Titanium outperforms conventional materials in almost every way:
- No PFAS, no Teflon, no microplastics.
- A cleaner and safer surface for cooking and preparing food.
- Resistant to corrosion, scratches, and deformation — made to last a lifetime.
- 100% recyclable and designed for long-term use, helping you reduce waste.
+ Is titanium safe for contact with food?
Yes. Titanium is one of the safest materials in the kitchen. It is non-reactive, does not leach into food, and is used in medical and aerospace sectors due to its purity and stability.
+ Is titanium naturally non-stick?
Titanium is not naturally non-stick like Teflon.
Instead, it offers a smooth, durable cooking surface that performs best when properly heated and used with a small amount of oil or fat.
+ Do I need to use oil or butter when cooking?
Yes, we recommend using a small amount of oil or butter.
This helps create a natural cooking layer and prevents food from sticking.
+ Are the pans compatible for induction stoves?
Yes, all of our pans are perfectly suited for use on induction stoves.
+ Can I use metal utensils?
Yes. Taitan Cookware is highly resistant to scratches and wear.
+ Does food stick to titanium cookware?
When used correctly, food should not stick excessively.
Proper preheating and using a small amount of oil are key.
+ How should I use titanium cookware for best results?
- Preheat the pan on medium heat
- Add oil or butter once warm
- Let ingredients sear before moving them
- Avoid very high heat
Shipping & Delivery
+ Why is my order still on “received information”?
Due to the current high demand, order processing is taking longer than usual.
Your order has been received and is being prepared, but it may take some time before the package is handed over to the shipping carrier.
Once the carrier scans your package, the tracking status will update automatically.
+ Where do you ship to?
We offer free insured shipping on all orders within the United states, Canada, UK, New Zealand and the Netherlands.
+ How long does order processing take?
Orders are typically processed within 3-5 business day.
+ When will I receive my order?
Delivery typically takes 5–8 business days.
+ Will I receive tracking info?
Yes, tracking information is sent automatically once your order ships.
Guarantees
+ What is your return policy?
We offer a 100-day return window for unused items in original packaging.
+ How long does a refund take?
Refunds are processed within 5–10 business days after receiving your return.
+ Do I have to pay for return shipping?
Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.